“Always behave as if nothing had happened,
no matter what has happened.” — Arnold
Bennett


Maintain a consistent level of energy and involvement with
people and activities. You know that your effectiveness depends on continuous
attention to and focus on people, activities, and the environment. This
requires a flow of energy that does not fluctuate much. For this reason, you
don’t expend either too much or too little energy; you don’t have high and low
days. This requires that you don’t get pulled into rushing and frenetic
activity or pulled down by stress, negativity, and exhaustion. It will help to
remember the words of Madame Suzanne Curchod Necker, “Behavior is the theory of
manners practically applied.” Your resulting steadiness and predictability are
hallmarks of your approach to virtually every person and situation you encounter.